What's up with your packaging?
We're concerned about the environmental impact of mailing all this merch. We've started using EcoEnclose 100% recycled, recyclable, reusable poly mailers for most orders. They also have a great rewards program! If you use our referral code, you get a discount and so do we (which is very cool).
When will my order arrive?
That depends! It's hard to say since we do a lot of pre-orders. But when you order an item that's already in stock, it will be packaged and shipped within 3 days unless otherwise stated on the item page.
Why do you run so many pre-orders then?
When we set up merch as pre-orders, we have a better idea of what you want, and that helps us cut down on waste (and on shirts hanging around gathering dust).
What happens if I buy a pre-order item and something that's already in stock at the same time?
We'll wait to ship your entire order until all items are in stock. If you don't wanna wait, you'll have to order pre-order items separately from the ones currently in stock.
I bought the wrong size/item. Can I return/exchange it?
That depends! Email us and we'll see what we can do.